Privacy policy
Last updated: November 12, 2026
1. Introduction
At Riwaa, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, subscribe to our services, or purchase our products.
By using Riwaa, you agree to the practices described in this policy.
2. Information We Collect
We collect information that helps us provide and improve your experience, including:
- Personal details (such as name, email address, and phone number)
- Child’s birth date (used to personalize subscription kits)
- Shipping and billing information
- Order and purchase history
- Communication preferences
3. How We Use Your Information
We use your information to:
- Create and manage your subscription
- Recommend and deliver age-appropriate play kits
- Process orders and payments
- Provide customer support
- Send updates, offers, and educational content (if you opt in)
- Improve our products and services
4. Child Information
Riwaa does not collect personal information directly from children.
We only collect a child’s birth date from parents or guardians to ensure that play kits are developmentally appropriate.
5. Data Protection
We take your privacy seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
6. Sharing Your Information
We do not sell your personal data.
We only share information with trusted third-party providers who help us operate our business, such as:
- Payment processors
- Shipping and logistics partners
- Website and technology service providers
7. Your Rights
You may:
- Access your personal information
- Request corrections or updates
- Request deletion of your data (where applicable)
- Opt out of marketing communications
To exercise your rights, you can contact us anytime.
8. Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookie settings through your browser.
9. Data Retention
We keep your personal information only as long as necessary to provide our services or comply with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
