At Riwaa, we are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand how orders are processed, shipped, and delivered.

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation notification with tracking information, when available.

We currently ship to selected cities and regions. Delivery availability may vary depending on your location.

Estimated delivery times may vary based on your location and shipping provider.

• Major Cities: 2–5 Business Days
• Remote Areas: 5–10 Business Days

Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping charges are calculated during checkout based on your delivery location and order details.

Any applicable shipping fees will be clearly displayed before you complete your purchase.

If tracking is available for your shipment, you will receive tracking details once your order has been dispatched.

While we strive to meet all delivery estimates, occasional delays may occur due to weather conditions, courier disruptions, public holidays, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery details.

If you have any questions about this Privacy Policy, please contact us at:

[email protected]