Terms of Service
Last updated: November 12, 2026
1. Overview
Welcome to Riwaa. These Terms of Service govern your use of our website, products, and subscription services. By accessing or purchasing from Riwaa, you agree to these terms.
2. Our Services
Riwaa provides:
- Age-based developmental subscription play kits
- Individual educational toys
- Custom gift boxes and gift services
- Educational content and recommendations
Our services are designed for parents and guardians of young children.
3. Subscription Service
By subscribing to Riwaa:
- You provide your child’s birth date to help us determine their developmental stage
- We curate and deliver age-appropriate play kits every few months
- Subscription frequency and contents may vary based on your child’s age and stage
- You may pause, modify, or cancel your subscription according to our policy
Riwaa reserves the right to adjust kit contents to ensure developmental accuracy and product availability.
4. Orders & Payments
- All prices are listed in
- Payments must be completed at checkout
- We reserve the right to refuse or cancel orders in case of fraud or errors
- Subscription payments are recurring unless canceled by the customer
5. Shipping & Delivery
- Delivery times may vary depending on location and logistics
- Riwaa is not responsible for delays caused by external shipping providers
- Shipping fees (if applicable) will be shown at checkout
6. Returns & Refunds
Due to the nature of curated products:
- Returns are accepted only for damaged or defective items
- Subscription boxes are generally non-refundable once shipped
- Refund eligibility will be assessed on a case-by-case basis
7. Gift Boxes
For custom gift orders:
- Customers are responsible for providing accurate personalization details
- Riwaa is not responsible for errors in submitted messages or selections
- Gift packaging is included unless stated otherwise
8. Product Use & Safety
- Riwaa products are designed for specific age ranges
- Products must be used under adult supervision when required
- We are not liable for misuse of products outside intended age guidelines
9. Intellectual Property
All RIWAA content, including designs, branding, product concepts, and website materials, are the property of Riwaa and may not be copied or reused without permission.
10. Account Responsibility
You are responsible for:
- Maintaining accurate account and child information
- Keeping your login credentials secure
- Ensuring payment details are up to date
11. Limitation of Liability
Riwaa is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
12. Changes to Terms
We may update these Terms of Service at any time. Continued use of Riwaa after updates constitutes acceptance of the revised terms.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at: